Support

Welcome to the Support Center!

How to buy?
Please click here for detail.
How To Update?
If you have installed a previous version , you can easily update it by installing the most recent trial version over top. Your registration details will not be overwritten.
I lost my license code, can you send again?
Sure. But you'd better provide your OderID or some info in your order(such as the Email you used to order) so that we can find your info in our database.
Is your online order form secure?
Yes, it is 100% secure.
What happens after I send in the order?
Normally, you will receive your registration information in a few minutes from RegSoft.com after sending the online order form. If you do not receive your registration information within 12 hours, or you have lost the registration email, please contact us at . We will be glad to help you.
I have not received my registration information. Why?
Do not panic! In many cases, there may be a processing delay. Sometimes, people have supplied the wrong email address. In rare cases, the registered users are unreachable due to mis-configured email clients or privacy control. Please feel free email to . We'll resend you register information soon.
If I purchase your software, can I upgrade it for free in the future?
Yes, we provide free upgrade. Please keep you eyes on our site to get upgrade info. Please download the update version by yourself, and you can register it using the same license code.
I entered the license code you sent to me, but the software said "Registration info is invalid.". Why?
You'd better copy and paste the license code to avoid a typo. And please note don't add any blank before or after the code.
How long will it take to get your supporting response?
We promise to answer you within within 24 hours. But in most cases you'll get our response in a few hours or immediately.
 

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